Refund & Cancellation Policy
Last updated: 7 July 2026
1. How payment protection works
Your payment is held by the platform and released to the provider only after you accept the delivery (or 72 hours after delivery if you take no action). Refunds below are calculated on the total you paid, including GST.
2. Before the provider accepts
Cancel anytime for a 100% refund.
3. Provider does not accept within 24 hours
The order cancels automatically and you receive a 100% refund.
4. Accepted, but work not started
Cancelling after acceptance but before work begins refunds 100%.
5. Work in progress
Cancelling while work is underway refunds 50% of what you paid.
6. After delivery
There is no automatic refund after delivery. You can request revisions (as included in the package) or raise a dispute if the work does not match the agreed scope.
7. Disputes
Our operations team reviews disputes and can order a full refund, a partial refund, or release payment to the provider. Refunds are returned to your original payment method, typically within 5–7 business days.
8. How to cancel or raise a dispute
Use the buttons on your order page, or write to support@amclub.in with your order number.
Questions about this policy: support@amclub.in · Grievances: grievance@amclub.in