சேவை விதிமுறைகள்
Last updated: 10 அக்டோபர், 2026
AMClub-ஐ SWATHISRI INFRA PROJECTS PRIVATE LIMITED நடத்துகிறது.
1. Who we are
AMClub is an online marketplace that connects micro, small and medium enterprises (MSMEs) with independent, verified service providers and, on AMC Mart, with independent sellers of goods who hold a verified GSTIN. AMClub facilitates discovery, ordering and payment; the professional service is delivered by the provider, and goods are supplied by the seller, each in their own name and on their own responsibility.
2. Your account
You must provide accurate business information, keep your login (OTP, email, Google) secure, and be at least 18 years old. One account per business. You are responsible for activity under your account.
3. Orders and payment protection
When you buy a service, your payment is collected upfront and held by the platform. It is released to the provider only after you accept the delivery, or automatically 72 hours after delivery if you take no action. Until then, your money does not move to the provider. Goods bought on AMC Mart are held the same way: the seller is paid only after delivery evidence is recorded, you confirm receipt (or 72 hours pass without an objection) and the return window for that category has closed with no return open.
4. Requests for quotes (RFQs)
When you post a requirement, it is shared with matching verified providers in your state. Each requirement takes a limited number of quotes; once it reaches that limit, it closes to new quotes. Phone numbers and email addresses are hidden in pre-payment messages on both sides.
5. Fees
Buyers pay the displayed total, which includes GST. AMClub earns a commission from the provider’s side of the transaction; the commission rate is fixed at the time an order is placed.
6. Cancellations and refunds
Cancellations and refunds follow our Refund Policy. In short: you can cancel for a full refund until you submit your requirements (for goods, until the seller dispatches the order). After that, and after delivery, problems are resolved through a dispute that our team reviews, and goods can be returned within their category’s return window. Orders not accepted by the provider within 24 hours cancel automatically with a full refund.
7. Provider obligations
Providers must hold the credentials they claim (verified during onboarding), deliver services lawfully and professionally, and must not solicit off-platform payment before an order is placed.
8. Prohibited use
You may not use AMClub for unlawful purposes, misrepresent your identity or business, attempt to bypass contact masking or payment protection, or abuse other users or staff.
9. Liability
The platform is provided “as is”. To the extent permitted by law, AMClub’s aggregate liability for any claim is limited to the amount paid through the platform for the order concerned. Professional advice and work products remain the responsibility of the provider.
10. Governing law and changes
These terms are governed by the laws of India, with courts at Hyderabad, Telangana having jurisdiction. We may update these terms; continued use after an update constitutes acceptance.
Grievance Officer
Sandesh Reddy, Grievance OfficerAMClub (SWATHISRI INFRA PROJECTS PRIVATE LIMITED)Flat 205, Pegasus Meenakshi
Hyderabad, Telangana 500084+91 83411 15455·WhatsAppgrievance@amclub.in
We acknowledge every grievance within 24 hours and aim to resolve it within 15 days.
Questions about this policy: support@amclub.in · Grievances: grievance@amclub.in (acknowledged within 24 hours)