பணத்திரும்பல் & ரத்துக் கொள்கை
Last updated: 10 October 2026
AMClub-ஐ SWATHISRI INFRA PROJECTS PRIVATE LIMITED நடத்துகிறது.
1. How payment protection works
Your payment is held by the platform and released to the provider only after you accept the delivery (or 72 hours after delivery if you take no action). Refunds below are calculated on the total you paid, including GST.
2. Before the provider accepts
Cancel anytime for a 100% refund.
3. Provider does not accept within 24 hours
The order cancels automatically and you receive a 100% refund.
4. Accepted, requirements not yet submitted
After the provider accepts, you can still cancel for a 100% refund until you submit your requirements.
5. Requirements submitted, work under way
Once you have submitted your requirements the order can no longer be cancelled, and there is no fixed refund percentage for work under way. If something is wrong, raise a dispute with Report a problem on your order page: our team reviews it and can order a full refund, a partial refund, or release payment to the provider (see Disputes below).
6. After delivery
There is no automatic refund after delivery. You can request revisions (as included in the package) or raise a dispute if the work does not match the agreed scope.
7. Disputes
Our operations team reviews disputes and can order a full refund, a partial refund, or release payment to the provider. Refunds are returned to your original payment method, typically within 5–7 business days.
8. How to cancel or raise a dispute
Use the buttons on your order page, or write to support@amclub.in with your order number.
9. Goods bought on AMC Mart
You can cancel a goods order for a 100% refund until the seller dispatches it. After delivery, you can open a return within the category’s return window, which is shown on the listing and at checkout, for short quantity, damage in transit, the wrong item, or goods that do not match the listing. Where a category is marked not returnable, returns for quality or other reasons are not accepted, but damaged, wrong and short deliveries can always be claimed. Our team resolves each return on the evidence and may order a full or partial refund; who bears return freight is shown on the listing.
Questions about this policy: support@amclub.in · Grievances: grievance@amclub.in (acknowledged within 24 hours)